Tag Archives: Employee Performance

Invest in Your Workforce to Grow Your Business

Your business has two options: invest in the time to train your workforce or refuse to because you’re too busy and pay for it later. Last week, the Wisconsin Department of Workforce Development released the State’s latest employment data. Unemployment numbers are at their lowest point since 1999. These numbers reflect a job market where talent is tight and recruiting is a challenge. Your best choice? Hire to train and train to retain.

There are many upsides to training your existing workforce or hiring trainable people. First, employees that feel they are being given opportunities to improve upon their skills are often more loyal to their employers. The training makes them feel valued and they appreciate the job growth and the recognition that acquiring new skills brings. Second, an employer that is able to train a worker in their own environment has a distinct advantage in teaching that worker company-specific procedures and cultures. Time is not wasted explaining why things are done differently, because the process and reasons behind it are being taught from day one. Third, being open to investing in a training program may not impact your overall costs as much as you may think. For some employers, hiring workers at a slightly lower wage with a paid training program may prove to be a more economical way to hire both skilled and unskilled workers. Wages can increase once an employee completes training and has proven him/herself to be both competent in the skill set and a proven hire. Last, implementing on-the-job training programs provides additional leadership opportunities to other more experienced staff and is also a nice way to promote from within. This type of culture allows workers to see that good work ethic and proven results will be recognized and rewarded.

Of course, there are always downsides to every solution. We cannot create more time in the day and training someone takes time—both for the trainee and the trainer. Productivity can be lost because of the learning curve and time it takes to direct and re-direct a new employee. Developing a training program can be expensive, because the front-end preparation is a crucial step in the process. However, we encourage you to look at this time spent as an investment and not just an expense. As more and more experienced workers leave the workforce due to retirement, a company that is set up with a forward-thinking approach will be in a better position than a company that merely waits and then panics. You may need to step outside of your comfort zone and hire someone with those “untrainable” soft skills and a proven work ethic, and invest in BOTH of your futures.

Your goal, of course, is to become an employer of choice. An employer of choice is able to weather the storm a bit when things get rough. Employers of choice understand their existing workforce and their target workforce and make the necessary changes to appeal to both. They listen to feedback and evolve as they need to. They make strategic decisions about company culture and create appeal. In short, they identify what is most important to today’s job seeker and do what they need to do to attract and retain them.

An award-winning staffing expert in Southeastern Wisconsin in manufacturing, clerical, professional and light industrial placements, Nissen Staffing Continuum can assist you in finding great employees in Wisconsin for both your short-term and long-term needs. As your strategic partner in a tight employment market, we’ll help you take your staffing initiatives to the next level, whether it’s onsite programs, direct hire placement, temp-to-hire programs or temporary staffing. Our recruiters are supported by a full-time sourcing department dedicated to finding great employees for our clients. For more information about how we can help you find great employees, contact us today and allow us to help you with your HR needs so you can focus on your company’s success!

 

KEEPING YOUR EMPLOYEES AND YOUR BOTTOM LINE SAFE

Can you answer YES to the following questions about workplace safety?

  • Does your company pride itself on keeping your workers safe?
  • Are you committed to implementing safe workplace practices, implementing training and decreasing your workers’ compensation costs?
  • Do you make sure that ALL of your staff, including your contingent staff, are part of your safety programs?

If you are like most companies, you easily answered yes to the first two questions, but hesitated before answering the last question.  You may assume that your staffing partner has provided safety training to the individuals that are working in your facility.  If this is your assumption, you are both right and wrong.

OSHA has stepped up its enforcement associated with the 2013 Temporary Worker Initiative to protect temporary employees from workplace hazards.  Penalties for workplace violations have ranged from $700 up to $60,000 depending on the number and severity of violations identified during the on-site inspection. OSHA has emphasized that temporary workers must receive the same protection as other employees covered under the Occupational Safety and Health Act of 1970, and should receive the same safety and hazard recognition training that all permanent employees receive.

As your staffing expert in Southeastern Wisconsin, we can assure you we are committed to providing basic safety training to our employees that we send to your business.  We have discussed things like PPE, lifting guidelines and basic workplace safety guidelines.  But every business is different, and your safety-related practices and protocols that are specific to your business cannot possibly be shared in detail by us as your staffing partner.  While our employees are our responsibility, we share the responsibility for a safe workplace with our clients.

The driving force behind this OSHA initiative was the high number of temporary workers that were severely injured or killed on the job. Moving forward, when OSHA inspects a client facility, the inspectors are directed to determine if temporary workers are being utilized and if they are exposed to workplace hazards. Below are a few excerpts related to the initiative for OSHA from Dr. David Michaels, Assistant Secretary of the United States Department of Labor.

Here are some things to consider to help keep all of your workers safe:

Consideration 1:  Include Your Contingent Workforce in Your Safety Training

Any time your company reviews safety practices, your contingent workers should be included.  If there is a change in your safety protocol, your contingent workers should be included in the training.  Not only is it important for their OWN safety, it is also important to the people working around them.  Dr Michaels commented that

  1. Staffing agencies and their client companies who host temporary workers share the legal obligation to provide workplaces free of recognized hazards. This includes providing required, documented safety training in a language and vocabulary workers can understand.
  2. OSHA inspectors will determine, in every inspection, if every temporary worker on the site has received the safety training and protection required by law for the job. If they haven’t, OSHA will hold their employer accountable.
  3. OSHA expects that documentation is maintained by the EMPLOYER for all safety related issues, including documenting any temporary employees’ workplace injuries on their OSHA 300 log.  It is not the responsibility of the staffing company to record injuries on this log.

Consideration 2: Keep Your Safety Standards the Same for Everyone

According to OSHA, “staffing agencies and host employers are jointly responsible for maintaining a safe work environment for temporary workers.”  This means that what applies to your own employees applies to your contingent employees as well.  Dr. Michaels noted that “common temporary staffing violations that are being identified are: failure to conduct a hazard assessment of the workplace, undocumented training that occurs by the staffing agency and host employer, exposure to chemical hazards, unguarded machinery, and/or lockout/tag out violations.”

Consideration 3:  Spell It Out in a Job Description

Be sure to provide your staffing partner with an adequate job description that correctly outlines job duties, including physical requirements.  Too often, employers do not want to share these job descriptions and end up frustrated when an employee is not able to complete the work.  Job descriptions are vital in making sure that an employee is capable of safely doing the job.  In addition, most staffing firms function under strict workers’ compensation guidelines.  Sometimes, they are not able to fill specific orders and complete specific tasks because their insurance simply will not allow it.

Consideration 4:  Be Open to Feedback

If a temporary worker reports a safety concern to you, listen and act on the report just as you would if it were your own employee.  In addition, report the concern and your response to your contact at the staffing company so they can properly document and follow up with their employee.

Workplace safety is everyone’s obligation.  Our goal, as always, is to provide workforce solutions to our clients and opportunities for our employees that are mutually beneficial and, above all, safe and meaningful.  Dr. Michaels states, “Whether temporary or permanent, all workers always have a right to a safe and healthy workplace.”  We concur.

An award-winning staffing expert in Southeastern Wisconsin in manufacturing, clerical, professional and light industrial placements, Nissen Staffing Continuum is proud of our commitment to safety. As your strategic partner, we’ll help you take your staffing initiatives to the next level, whether it’s onsite programs, direct hire placement, temp-to-hire programs or temporary staffing. Our recruiters are supported by a full-time sourcing department dedicated to finding great employees for our clients. For more information about how we can help you find great employees, contact us today and allow us to help you with your HR needs so you can focus on your company’s success!

Taking Time to Take Back Your Time

“So much time, so little to do!  Strike that, reverse it.”  -Willy Wonka

Even Willy Wonka couldn’t keep it straight.  Between your desk phone, your cell phone, your email notifications and countless other interruptions, being productive seems to have become nearly impossible.

The irony is that all of these “interruptions” were designed to make us MORE productive.  It wasn’t that long ago that I can clearly remember waiting in my office for the mail (or the Fed Ex guy)  to see if a contract had arrived, or our payroll checks were delivered or that RFP I was waiting to get started on finally showed up. And when it didn’t, guess what I had to do? I had to wait until tomorrow. Imagine the horror…..(insert gasp!)

Not anymore. I’m not sure our brains are really wired to handle the barrage of productivity “helpers” that are constantly being thrown in our direction. Being productive is a real challenge, and one needs to make a conscious effort to take steps to take back our time and make it work for us.

We recently came across this great article and wanted to share it with you. Take note of just a few suggestions and see if it makes a difference in your time and productivity.

http://www.inc.com/ss/jeff-haden/20-awesome-productivity-tricks-anyone-can-use

(For help managing your staffing, please contact our President/Owner,  Scott Nissen at scott@nissenstaffing.com)

Effective Performance Reviews

As a manager, specifically in the human resources area, it can be overwhelming to constantly “put out fires” in your business.  While you may hire many excellent employees, with impeccable technical skills and extraordinary soft skills, there is always a handful of employees that can make your life more difficult than it needs to be.

You wish they would perform better.  You wish they would communicate more appropriately and more effectively.  You wish they would just do what needs to get done and move on to the next thing.   There are days that you find dealing with them about as productive as banging your head against a wall.

Here is the real question:  Do they know you feel this way?  Does your company take the time to evaluate employees, give them feedback and the opportunity to improve?  People cannot improve what they don’t realize is a problem.  And, on the flip side, an employee that excels will likely go excel somewhere else unless he or she is recognized for his/her great work and continually challenged.  A former manager once told me, “Coach to excellence or coach to exit.”  Have you thought about your process your business takes to maintain the extraordinary workforce that makes your company stand out?

If not, it’s time to think about effective performance reviews.   Mastering this task and making it useful is the key to helping your staff be at their best.    This article from one of our partners, MilwaukeeJobs.com, is a great place to start.

http://www.milwaukeejobs.com/a/t-how-to-give-an-effective-performance-review-au-mundell,-heather-articles-a6321.html