Category Archives: Interview tips

How to Create a Workplace Your Employees Love

smiling call center workersFrom high retention rates to elevated employee productivity, a workplace your employees love is essential to establishing a thriving business. And while images of a party-like, idyllic workplace atmosphere come instantly to mind when you hear this Valentine’s Day-like concept, clear those preconceptions. Replace them with these guidelines that create a workplace your employees love—and a thriving business positioned for the future:

  1. Set clear expectations for your employees as a whole, and write them down. Your expectations for your employees, and how your workplace should operate, should be delivered in verbal and written form (beyond job descriptions). Don’t neglect the written format of expectations, as a clear written policy saves you from misunderstandings and distortions.
  2. Show them they matter. Every company differs on how they show their employees they value their contributions. Keep in mind that signs of appreciation should be daily instead of periodic. A simple “thank you” or other appreciative words go a long way in your employees’ eyes. Your everyday actions and those of your managers—even the behaviors you tolerate among your employees—create a culture of respect.
  3. Listen. While you might not agree with everything you hear from your employees, an employee feels love—and appreciates a workplace—where they feel listened and valued.  If you want to create a company culture focused on listening, train your human resources staff and managers to listen and respond appropriately to employees.
  4. Set the standard. This is a concept that comes from the top down. Set clear expectations for your employees, and role model those expectations in your behavior, as well as other managers and supervisors.
  5. Use best-practice hiring practices. Review your hiring practices to ensure you are attracting those keystone employees that can manage, supervise and implement excellent workplace practices. Every aspect of the hiring process, such as job descriptions and interviewing protocols, can make the difference between bringing on those key or unwanted employees. If you need assistance creating and implementing those hiring protocols, contact Nissen Staffing Continuum for information and resources.

Need assistance with creating a workplace your employees love? As a premiere staffing firm in southeastern Wisconsin and human resource partner for top Wisconsin companies, Nissen Staffing Continuum can assist your company with questions and staffing and human resource solutions that your business needs to create a workplace your employees love—and make your company thrive.

Interviewing Tips for Veterans

Have a veteran coming in for an interview? Though the information on a veteran’s resume or application may not read like other applicants, the interview should be remarkably similar to any other job interview with a few exceptions. Here are interviewing tips that can guide you from the first moment of your interview with a veteran:

  • Start by thanking them for their service. A simple, “I read through your resume/application and I want to thank you for your service” sets the tone for the interview.
  • Explain the expectations and goals of the position. Don’t summarize or generalize. Be up front about what is expected.
  • Draw out their experience. Don’t ask yes or no questions about their past history. Instead ask “Tell me about…” questions that relate to their military service. For instance, “Tell me about your supervisory duties during your service” or “Tell me about your responsibilities when you served in that capacity.”
  • Relate their job skills to your position. Look through the military words for job skills that relate to your civilian position. For example, a serviceman or woman working in transportation may have skills that relate to a logistical position.
  • Ask them the same questions that you ask other candidates. Don’t feel you have to customize your questions, or that you need to treat a veteran any different than other candidate. Ask the veteran about their strengths, weaknesses, or any other questions you normally ask.

If you have any questions, do your research. The military has resources that can assist your human resources staff with clarifying military terminology and skills utilized by service members. When you are ready, follow up with the candidate regardless of whether you are offering them the position. If you have any questions about hiring the right employee or workforce staffing solutions, contact Nissen Staffing Continuum. We have staff members that can assist, and direct you to further resources that can assist your employment questions.

Be aware that veterans face unique challenges when transitioning from military to civilian employment. But veterans also bring unique skills to the position, including a sense of team, strong work ethic and flexibility. Educate yourself, prepare for the challenges—and the benefits of hiring the right employee for your position.